Search results for "Version change"

Timing the information system upgrade

2010

A system upgrade requires careful planning as its implications to organizational systems might be enormous. Although in IS literature the requirements and process of systems upgrade have been discussed, the timing when to upgrade and what factors guide it has been of lesser interest. Consequently, in this paper we focus on information systems upgrading and its timing from the perspective of the user organization. Upgrading is enabled by the availability of a new software version. When to upgrade, meanwhile, is determined by the business interests of the customer organization, business calendar, development projects, and the vendor. These factors were identified by interviewing 14 IT manager…